🔐 Privacy Policy

Effective Date: April 20, 2025
Business Name: UK Watches 🇬🇧

At UK Watches, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you share with us.

1. 📥 Information We Collect

We may collect and store the following information when you interact with us:

• Contact Details: Name, email address, phone number (especially via WhatsApp)

• Order Details: Products purchased or requested, shipping address

• Payment Info: Only the method of payment (e.g., bank transfer, cash, crypto) — we do not store card details

• WhatsApp Messages: Order communication, customer service interactions

• Login Info (If applicable): Email and encrypted password (if you choose to create an account)

2. 💼 How We Use Your Information

Your information is used to:

• Fulfill and deliver your orders

• Respond to inquiries and provide customer support

• Verify identity for fraud prevention

• Send you order confirmations and delivery updates

• Keep internal records (e.g., for warranty and blacklist management)

We do not sell or share your personal data with third-party marketing companies.

3. 📲 WhatsApp Communication

By contacting us via WhatsApp, you consent to us replying directly through WhatsApp for:

• Orders and shipping updates

• Product availability

• Sourcing requests

• Customer service

Your number is used solely for communication with UK Watches. You may request to be removed from our contacts at any time.

4. 🔒 Data Security

We take your privacy seriously and use appropriate measures to safeguard your information. This includes:

• Encrypted admin access

• Secure payment handling via trusted third-party platforms

• Limited access to customer data within our team

5. 👮‍♂️ Fraud Protection

To prevent fraudulent activity:

• We may request ID verification for large or suspicious orders

• Any fraudulent behavior (false claims, fake payments, etc.) will be reported and blacklisted

6. 🔁 Data Retention

We retain customer information for as long as necessary to:

• Complete your orders

• Uphold our warranty terms

• Comply with legal obligations

If you’d like us to delete your personal information, contact us via WhatsApp or email.

7. 📧 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: sales@ukwatches.org
WhatsApp: Click here to start a chat